We are based in Ottawa, Canada.
However we work remotely with most of our clients. From the UAE to the U.S, we're servicing clients worldwide.

where are you based?

You can't find the answer to your question? Get in touch by sending us an email theupdatesocial@gmail.com

Our main clientele are female-led businesses but our doors are open to everyone!
We've worked with clients in various industries including home decor brands, cosmetic companies, non-profits and many others. We pride ourselves on delivering tailored strategies to meet the unique needs of every business we partner with.

WHAT TYPE OF CLIENTS DO YOU USUALLY WORK WITH?

We manage Instagram, TikTok, and Facebook.
Based on your unique goals, we may suggest focusing on specific platforms to maximize your results.

WHAT SOCIAL MEDIA PLATFORMS DO YOU manage?

Our pricing details can be found on our services page, but they may fluctuate based on additional features. We also offer customized packages for brands seeking tailored solutions. To get an accurate quote, please complete the form on our contact page or reach out to us directly at theupdatesocial@gmail.com

WHAT is your pricing?

Our contract for any Social Media Management package is a 3-month initial agreement. This provides enough time to assess our collaboration and allow your social media efforts to begin showing meaningful results, which typically takes 3-6 months.

How long is the contract to work together?

We understand that committing to a 3-month agreement might feel daunting at first, but it’s a necessary and non-negotiable part when acquire our Social Media Management services. However, if you're not ready to take that step just yet, we invite you to explore our other services such as Social Strategy, Feed planning or Instagram Audits.

What if I'm unable to commit to a 3-month agreement?

For formal communication, we rely on email. For collaborative tasks like calendar planning, we use platforms such as Notion or AirTable. Additionally, we'll set up a shared Canva workspace where you can review our designs and provide feedback. For other inquiries, you'll have access to our phone number to text us during office hours. Please note that we may not respond outside of those hours. If you prefer other communication channels, we’re happy to accommodate your preferences where possible.

What are your communication channels?

Fill out the inquiry form to contact us today and expect a reply soon, because we'll never leave you on read.

How do i get started?